Follow these steps to withdraw your available funds:
- Log in to your Packz account.
- In the upper right corner, click the Wallet Icon next to your profile button.
- In the pop-up window, select Withdraw.
First-time withdrawal: You'll need to complete identity verification (KYC) before you can withdraw. Follow the on-screen prompts to verify your identity.
Returning users: Simply enter the amount you'd like to withdraw and click "Withdraw".
Your withdrawal request will be reviewed and processed. Once approved, the funds will be sent to your selected withdrawal method.
Processing times vary by withdrawal method. See "What withdrawal methods are available and how long do they take?" for details.
If you have any concerns or your withdrawal hasn't arrived after the expected timeframe, please contact us at support@packz.io and we'll be happy to help.