Blake

At this time, Packz only ships physical cards within the United States.

You can contact our support team within 2 hours of placing your order, and we’ll be happy to assist you. After this timeframe, your order is likely already being processed, so we may not be able to...

Once a tracking number has been assigned, responsibility for the package transfers to the carrier. If you purchased shipping insurance through Packz, please contact our Customer Support Team and we...

Orders are typically processed and shipped out within 3–5 business days of a confirmed request. Delivery times will vary depending on the carrier and your location. Once your shipment has been book...

Account holders are responsible for all activity that occurs within their account, including registration, deposits, withdrawals, and pack purchases. Unfortunately, unauthorized access to your acco...

For the security of all parties involved, Packz strongly discourages the use of another person's credit or debit card. Doing so may result in consequences for your account. Please ensure your own c...

While delays in crediting your account are uncommon, the process should not take longer than a few minutes. If your balance has not updated, please contact our Customer Support Team and we'll help ...

Packz accepts the following payment methods:- Bank Account (via Pay with Link)- Credit & Debit Cards: Visa, Mastercard, AmEx, and Discover

Follow these steps to add funds:1. Log in to your Packz account.2. In the upper right corner, click the **Wallet Icon** next to your profile button.3. Click **Add Funds**.4. In the pop-up window, s...

You can delete your account directly through the self-serve option by following these steps:1. Log in to your Packz account.2. In the upper right corner of the page, click your profile button (your...