Blake

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Recent activity by Blake Recent activity Votes
  • How long does shipping take?

    Orders are typically processed and shipped out within 3–5 business days of a confirmed request. Delivery times will vary depending on the carrier and your location. Once your shipment has been book...

  • How do I add balance to my account?

    Follow these steps to add funds:1. Log in to your Packz account.2. In the upper right corner, click the **Wallet Icon** next to your profile button.3. Click **Add Funds**.4. In the pop-up window, s...

  • How do I create an account?

    Start collecting cards with packz.io in a few easy steps: 1. Go to packz.io and click "Create Account."  2. In the pop-up, choose your preferred method: Google, Apple, or email registration.  3. Af...

  • What if my package is lost or damaged in transit?

    Once a tracking number has been assigned, responsibility for the package transfers to the carrier. If you purchased shipping insurance through Packz, please contact our Customer Support Team and we...

  • What are the payment methods I can use?

    Packz accepts the following payment methods:- Bank Account (via Pay with Link)- Credit & Debit Cards: Visa, Mastercard, AmEx, and Discover

  • What login methods are available, and what should I use?

    There are 3 available login methods that you can use: 1. Continue with Google account: Will use the information you have used when you signed up for your Google account.  2. Continue with Apple acc...

  • Can I change my shipping address after placing an order?

    You can contact our support team within 2 hours of placing your order, and we’ll be happy to assist you. After this timeframe, your order is likely already being processed, so we may not be able to...

  • I was charged, but my balance did not update

    While delays in crediting your account are uncommon, the process should not take longer than a few minutes. If your balance has not updated, please contact our Customer Support Team and we'll help ...