Blake

Orders are typically processed and shipped out within 3–5 business days of a confirmed request. Delivery times will vary depending on the carrier and your location. Once your shipment has been book...

Follow these steps to add funds:1. Log in to your Packz account.2. In the upper right corner, click the **Wallet Icon** next to your profile button.3. Click **Add Funds**.4. In the pop-up window, s...

Start collecting cards with packz.io in a few easy steps: 1. Go to packz.io and click "Create Account."  2. In the pop-up, choose your preferred method: Google, Apple, or email registration.  3. Af...

Once a tracking number has been assigned, responsibility for the package transfers to the carrier. If you purchased shipping insurance through Packz, please contact our Customer Support Team and we...

Packz accepts the following payment methods:- Bank Account (via Pay with Link)- Credit & Debit Cards: Visa, Mastercard, AmEx, and Discover

There are 3 available login methods that you can use: 1. Continue with Google account: Will use the information you have used when you signed up for your Google account.  2. Continue with Apple acc...

You can contact our support team within 2 hours of placing your order, and we’ll be happy to assist you. After this timeframe, your order is likely already being processed, so we may not be able to...

While delays in crediting your account are uncommon, the process should not take longer than a few minutes. If your balance has not updated, please contact our Customer Support Team and we'll help ...

To maintain fairness and platform integrity, Packz allows only one account per user. Creating or using multiple accounts may result in account restrictions or closure, and forfeiture of any promoti...

At this time, Packz only ships physical cards within the United States.