Joe

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  • My card’s grade looks wrong.

    All cards are graded by independent third-party companies such as PSA, BGS, CGC, and others. Packz has no ability to alter or dispute grades on your behalf.If you believe a grade is incorrect, you ...

  • How do I use my promotion?

    All promotion details can be found on the Promotions tab. Most promotions require you to opt in before they can be claimed.For discounts and Sweat-Free Packs, simply opt in through the Promotions t...

  • Can I withdraw Bonus Funds?

    Bonus Funds are promotional credits intended for purchasing packs and cannot be withdrawn directly. However, if you use Bonus Funds to purchase a pack and then sell the card back, the resulting cre...

  • What type of cards are available?

    Packz currently offers two types of card packs: Sports and Pokémon.Cards span different eras and generations of collectibles — whether you're looking to add to your collection or find something of ...

  • I received a promotion that expired. Can it be added back?

    Unfortunately, expired promotions cannot be reinstated. Keep playing and you'll likely receive new promotions soon! To make sure you never miss one, we strongly recommend subscribing to Packz email...

  • What can I do with my card once it's revealed?

    Once your card is revealed, you have three options:Sell it back instantly: Packz will buy your card back for based on its fair market value.Ship it to yourself: Request delivery to an address of yo...

  • Can I get a refund if I don't like my card?

    All purchases, including cards revealed from ripping a pack, are final. However, if you're not happy with your card, Packz will offer to buy it back based on its fair market value. Sale proceeds wi...